FAQ

Where are you located?

We are located in Luxembourg in the heart of the European Union

Which services do you offer?

We can repair, maintain, clean, purge, modify and/or upgrade most every night vision device out there. Additionally, we can design and develop systems especially for your needs.

How can I become a distributor of your products?

Just go ahead and send us an email.

What tube manufacturers do you have?

We use either Photonis or Harder.

Can you give me details about your tubes?

Please read our image intensifier info page: https://www.actinblack.com/faq/image-intensifier-tubes/

What would damage my night vision device?

Intense warm light and IR light sources such as older non-LED car lights (close range) or an IR laser will most likely do permanent damage to your night vision device.

Are there any restrictions buying these as a civilian in the European Union?

As a citizen of a country within the European Union and being in the EU, you can purchase any device without exception from us. Please check your local laws as some countries prohibit the use or ownership of some night vision devices.

Can night vision devices be exported?

All devices can be sold to anyone within the European Union without any paperwork required. However, there might be paperwork required by your own country if you re–export your device (including a just a hunting trip to another country). Please check your local laws regarding those rules and applying paperwork.

We also export to following non-EU countries with none or limited paperwork:

Australia, Switzerland, Canada, New Zealand, United States of America, Norway and Japan. We might also export to other countries than those listed above, please contact us for that.

How long is warranty for your products?

Two years.